Returns & Exchanges
At Trump Watches, we stand behind the precision and luxury of our timepieces, offering a 30-day return window for items in their original, unworn condition with all protective seals intact. We are committed to ensuring your complete satisfaction with every signature purchase from our collection.
Return Process
- 1.Initiate Your Request
Contact our premium concierge team or log into your account to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
- 2.Secure Packaging
Place the watch in its original gold-leaf presentation box, ensuring all warranty cards, manuals, and certificates of authenticity are included.
- 3.Prepaid Shipping
Affix the provided insured shipping label to your package and drop it off at any authorized carrier location to ensure a secure transit back to our facility.
- 4.Inspection and Refund
Once our master horologists verify the condition of the timepiece, your refund will be processed to the original payment method within 5-7 business days.